Frequently Asked Questions
Basic Information
Axis Marketplace stands out among apartments in Kyle by offering a combination of convenient access to shopping, dining, and entertainment, thoughtfully designed apartment homes, and on-site amenities including a fitness center, swimming pool, theater, dog parks, dog spa, clubhouse, game room, and courtyard. Residents benefit from being close to major shopping centers, restaurants, and EVO Entertainment while enjoying a professionally managed living experience.
The leasing office at Axis Marketplace is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday is closed.
Axis Marketplace opened in 2017 and includes approximately 254 apartment homes in Kyle, TX. Current apartment availability can be viewed on the floor plans page.
The leasing team at Axis Marketplace can be reached by phone at (844) 898-8435, by email at [email protected], or through the online contact form on the property website.
The best way to receive updates about apartments, pricing, specials, and availability at Axis Marketplace is to contact the leasing office directly by phone or email or submit an inquiry through the property website. Prospective residents can also check the website for the latest community information.
Renters insurance is required at Axis Marketplace. Residents may use their own renters insurance provider or enroll in the community's approved renters insurance program.
Axis Marketplace offers a resident referral program. Eligible residents may receive a $750 referral bonus, subject to current program terms and eligibility requirements.
Axis Marketplace offers a waitlist when apartment homes are fully leased. Prospective residents can join the waitlist through the property website or by contacting the leasing office.
Axis Marketplace is a smoke-free community. Smoking and vaping policies apply throughout the community in accordance with the lease and community rules.
The leasing team at Axis Marketplace provides language assistance when possible. Prospective residents should contact the leasing office to confirm current language assistance options.
Tours and Availability
Yes. Prospective residents can schedule a tour of Axis Marketplace by contacting the leasing office or using the online tour scheduling tool on the property website.
Yes, virtual tours are available on Axis Marketplace's website today.
Contact the leasing office and request the available apartment or floor plan you would like to tour. Tour availability depends on apartment readiness and occupancy.
Current apartment availability can be viewed on the floor plans page of the Axis Marketplace website or confirmed with the leasing office. Availability changes frequently based on leasing activity.
Current leasing specials can be viewed on the leasing offers page of Axis Marketplace's website.
Axis Marketplace offers guided and self-guided tours.
A valid government-issued photo ID is required for tours. If you plan to apply, you should also bring proof of income.
Axis Marketplace offers weekend tours on Saturdays during leasing office hours. After-hours tour availability should be confirmed with the leasing office directly.
Apartment availability is updated in near real-time, reflecting current leasing activity. Because availability changes frequently, prospective residents should confirm details with the leasing office.
Floor Plans and Apartment Features
Axis Marketplace offers one-, two-, and three-bedroom apartment homes designed to meet a variety of lifestyle and household needs.
Select apartment homes include an in-home washer and dryer, while others include washer and dryer connections.
Apartments at Axis Marketplace include air conditioning and heating for year-round comfort.
Select apartment homes include private balconies.
Apartments at Axis Camelback have hardwood flooring, stainless steel appliances, quartz countertops, large closets, and high ceilings.
Additional on-site storage is available, subject to availability. Storage pricing ranges from $25 to $100 per month.
Residents may choose Spectrum, Astound, or another internet provider of their choice, where available.
Axis Marketplace offers accessible apartment features and step-free routes in select areas of the community. Prospective residents who need accessible features should contact the leasing office to discuss available options and accommodations.
Axis Marketplace does not currently offer smart-home features such as keyless entry, smart thermostats, or smart locks.
Apartment homes range from approximately 624 to 1,430 square feet, depending on the selected floor plan.
Axis Marketplace offers furniture rental through CORT for residents seeking a furnished living option.
Location and Neighborhood
Axis Marketplace is located at 20400 Marketplace Avenue, Kyle, TX 78640, offering convenient access to shopping, restaurants, entertainment, major employers, and Interstate 35. Its location makes it easy for residents to connect with daily essentials and neighborhood destinations.
Axis Marketplace is located within Hays CISD (Hays Consolidated Independent School District). Residents should verify school boundaries and enrollment requirements directly with the school district, as attendance zones may change.
Parks near Axis Marketplace include Decker Park, Plum Creek Dog Park, and Steeplechase Park, providing convenient access to outdoor recreation, walking trails, green space, and community gathering areas.
Grocery stores near Axis Marketplace include H-E-B, Walmart, Target, Sprouts Farmers Market, and Costco, making it convenient for residents to shop for groceries and household essentials.
Auto mechanic shops near Axis Marketplace include Master-Tech Automotive, ME Automotive Repair Kyle, and Kyle Automotive Service Center.
Nearby destinations include EVO Entertainment Kyle, numerous restaurants, shopping centers, clothing retailers, and local parks. Axis Marketplace is also conveniently located near Texas State University and other area employers.
The commute from Axis Marketplace to Texas State University is approximately 15 minutes, depending on traffic and route. Residents should use current mapping tools for the most accurate travel time.
There are no public transit stops within walking distance of Axis Marketplace.
Within approximately 10 minutes of Axis Marketplace, residents will find Chuze Fitness, Starbucks, H-E-B, along with numerous additional restaurants, shopping centers, and grocery stores.
Lease Terms & Fees
Rent at Axis Marketplace varies based on the selected floor plan, apartment location, availability, and current market conditions. Prospective residents should review current pricing on our floor plans page or contact the leasing office for the latest rates.
Axis Marketplace offers lease terms ranging from 3 to 13 months, depending on apartment availability and current leasing conditions.
Security deposits at Axis Marketplace vary between $400 and $600 based on floor plan type. The final security deposit amount depends on the applicant's screening results and community policies.
When signing a lease, residents should expect a $50 application fee, a $150 administrative fee, the applicable security deposit or Deposit IQ enrollment, and the first month's rent.
Axis Marketplace charges a $150 administrative fee during the application process. No additional technology or amenity fees apply.
Monthly rent does not include recurring charges such as valet trash ($30 per month), pest control ($6 per month), water usage charges, electricity, internet service, renters insurance, or applicable pet fees. Actual monthly costs vary by apartment home and usage.
Utilities are not included in monthly rent. Residents are responsible for electricity, internet service, water charges based on usage, and other applicable monthly utility expenses.
Axis Marketplace offers short-term lease options beginning at three months, subject to apartment availability and applicable lease pricing.
Yes. Axis Marketplace offers the Deposit IQ deposit alternative program for qualified applicants, subject to eligibility requirements.
Residents wishing to terminate their lease early must provide 60 days' written notice and pay an early termination fee equal to two months' rent within seven days of notice. A reletting fee equal to 85% of one month's rent also applies in accordance with the lease agreement.
Renewal offers are generally provided approximately 90 days before the lease expiration date. Residents who choose not to renew must provide at least 60 days' written notice before moving out.
Application and Screening Requirements
To apply for an apartment at Axis Marketplace, complete the online application through the property website or work with the leasing office to submit the required forms and supporting documentation. Applicants are typically asked to provide identification, proof of income, and consent for screening.
Yes. Prospective residents can apply online by selecting an available apartment home, completing the online application, submitting the required documentation, and authorizing the screening process.
Application approvals typically take 1–2 business days, depending on how quickly all required documentation is received and screening is completed.
If an application is not approved, the applicant will receive a denial notice. The administrative fee is refundable if the application is denied; however, the application fee is nonrefundable.
Applicants must generally demonstrate income of at least three times the monthly base rent, have satisfactory credit with a history of timely payments, pass a background screening, and meet the property's rental qualifications. Applicants with felony convictions do not qualify under the stated screening criteria.
Yes, Axis Marketplace accepts guarantors and co-signers. Conditions apply.
Yes, Background checks are required as part of the standard application process and are completed in accordance with applicable laws and community screening policies.
The application fee is $50, and the administrative fee is $150. The administrative fee is refundable if the application is denied.
Yes, roommates may apply together. Household income is evaluated using the combined income of all applicants, while credit is reviewed according to the property's screening criteria.
Payments and Rent
Residents of Axis Marketplace pay rent via Bilt.
Axis Marketplace is partnered with Flex to provide residents with a flexible payment method. Payment plans are not accepted.
Rent at Axis Marketplace is due on the 1st of each month. A late fee of 10% of your total monthly rent is applied on the 4th if payment has not been received.
Axis Marketplace provides residents with access to account information and autopay options through their Bilt account.
Yes, a 3% processing fee is applied to all credit card payments.
Utilities and Internet
Utilities are not included in rent. Residents are responsible for electricity, internet service, and water charges based on usage, along with any other applicable utility charges outlined in the lease.
Yes. Axis Marketplace offers high-speed internet service, and community Wi-Fi is available in shared amenity spaces.
Residents may choose Astound or Spectrum internet service, although other providers may also be available.
No, there are no technology or cable fees from Axis Marketplace.
Typical monthly utility costs provided by the property range from approximately $40.75 to $55.35, depending on apartment size, insurance, and usage. Actual utility costs vary by household and consumption.
Yes, fiber or gigabit-speed internet is available through participating providers, subject to provider availability and service options.
Yes, community Wi-Fi is available in shared amenity spaces at Axis Marketplace.
Parking and Transportation
Parking for residents at Axis Marketplace includes free open parking, $25/month reserved parking, $40/month reserved cartports, and $125/month reserved detached garages.
Parking for residents at Axis Marketplace is not included in rent. Residents can park for free or opt in for reserved spaces, cartports, or garages. Subject to availability and pricing.
No, Axis Marketplace does not currently offer electric vehicle charging stations.
Yes, bike storage is available for residents. There is currently no fee for bike storage.
Yes, guests may park in any available space that is not designated as reserved or assigned to a carport.
Axis Marketplace is conveniently located near Interstate 35 and adjacent to major shopping centers, providing easy access for commuters throughout the Kyle and greater Austin area.
Axis Marketplace does not currently offer electric vehicle charging stations.
Amenities and Property Features
Axis Marketplace offers a variety of on-site amenities including a 24-hour fitness center, resort-style swimming pool, clubhouse, coworking/business center, courtyard, game room, theater, demonstration kitchen, two dog parks, dog spa, package lockers, and controlled access. Amenities are designed to support fitness, recreation, remote work, and resident convenience.
Yes, Axis Marketplace features a resort-style swimming pool for residents. The pool is open daily from 10:00 AM to 10:00 PM, subject to posted community rules and seasonal maintenance.
Yes, Axis Marketplace offers a 24-hour fitness center with equipment for residents to exercise conveniently within the community.
Yes, Axis Marketplace has a resident clubhouse that may be reserved for private use. Reservations require a $150 reservation fee and a $150 refundable deposit, subject to community policies.
Yes, Axis Marketplace offers a coworking space/business center to support residents who work remotely or need a flexible workspace.
Yes. Axis Marketplace provides secure package lockers for resident deliveries.
Residents are enrolled in the package locker system at move-in. Packages that fit are delivered to the lockers, while oversized packages are delivered directly to the resident's apartment door.
Yes, Axis Marketplace offers resident events and community activities throughout the year.
The fitness center at Axis Marketplace is available 24 hours a day, subject to community access policies.
The clubhouse and business center at Axis Marketplace are open 24 hours a day.
Residents of Axis Marketplace can access the package lockers 24 hours a day.
Axis Marketplace includes controlled access, security cameras, and a courtesy officer to help support a secure living environment. Residents should contact the leasing office for additional details regarding current security procedures.
Yes. The resident clubhouse may be reserved for private events, subject to availability, community policies, a $150 reservation fee, and a $150 refundable deposit.
Residents are expected to follow all community policies outlined in the lease agreement and resident handbook, including guidelines related to noise, guest conduct, amenity use, parking, pets, and common areas.
Pet Policy
Yes, Axis Marketplace is a pet-friendly apartment community in Kyle, Texas, subject to the community's current pet policy. Prospective residents should review the property's pet guidelines, fees, and restrictions before applying.
Axis Marketplace allows up to two pets per apartment home. The community charges a $350 one-time pet fee per pet and $20 monthly pet rent per pet. Breed and weight restrictions apply.
Yes. Axis Marketplace offers two dog parks and an on-site dog spa, providing convenient amenities for residents with pets.
Service animals and emotional support animals are accommodated in accordance with applicable federal, state, and local fair housing laws. Residents requesting a reasonable accommodation should contact the leasing office regarding the required documentation and approval process.
Nearby pet resources include Plum Creek Dog Park, along with several veterinary clinics and national pet supply retailers in the Kyle area. Specific veterinary clinics and pet stores (needs confirmation).
Maintenance and Emergency Requests
Residents can submit maintenance requests through the online resident portal or by contacting the leasing office using the community's maintenance request process.
Maintenance issues are typically resolved within 24 to 48 hours. Emergency issues are prioritized, while routine requests are addressed as promptly as possible.
Emergency maintenance can be reached by calling the community's main office phone number and following the after-hours emergency prompts.
Emergency maintenance issues generally include active flooding, major plumbing leaks, loss of essential utilities where applicable, fire-related hazards, security concerns, or other situations that may threaten resident safety or cause significant property damage. Residents should follow the property's emergency maintenance procedures for qualifying emergencies.
Average maintenance response times vary depending on the urgency of the request, service volume, and vendor coordination. Emergency requests receive priority over routine service requests.
Yes, Axis Marketplace provides preventive maintenance services, including scheduled pest control and maintenance programs such as filter changes.
Move-in and Move-out
Before move-in, each apartment home receives a complete make-ready process, including inspection, maintenance, cleaning, and preparation to help ensure the home is ready for occupancy.
Yes, apartment homes at Axis Marketplace are professionally cleaned as part of the standard make-ready process before resident move-in.
Yes, Axis Marketplace provides a move-in checklist for residents to document the condition of the apartment home at move-in.
Residents are required to submit a 60-day Notice to Vacate and Notice of Intent to Move Out form, provide a forwarding address, return keys or access devices, remove personal belongings, and leave the apartment in the required condition in accordance with the lease agreement.
Security deposit refunds are processed in accordance with the lease agreement and applicable law after applicable deductions for damages, cleaning, unpaid balances, or other lease-related charges, if any.
Axis Marketplace does not have reserved elevators or loading zones for move-in or move-out.
Yes. Axis Marketplace provides residents with a move-in checklist.
To help support a full deposit refund, residents should repair wall holes, thoroughly clean the apartment home, remove all personal belongings, and return the apartment in accordance with the lease standards and community move-out requirements.
Corporate, Short-Term, and Special Programs
Axis Marketplace accepts corporate leases and offers furnished housing options through CORT Furniture Rental, subject to availability and community policies.
Yes. Axis Marketplace offers short-term lease options, with a minimum lease term of three months, subject to apartment availability and current pricing.
No, Axis Marketplace does not accept affordable housing vouchers or assistance programs.
Yes. Axis Marketplace offers furniture rental partnerships through CORT Furniture Rental, allowing residents to furnish their apartment home with flexible furniture packages.
Yes. Axis Marketplace offers a preferred employer discount of $250, subject to eligibility requirements and current program availability. Prospective residents should contact the leasing office for qualifying employers and program details.
Axis Marketplace does not offer by-the-bed leasing. Guarantors are accepted for qualified applicants, including students and first-time renters, subject to the community's screening criteria.
Appliances in Axis Marketplace apartments are energy-efficient.
Sustainability and Eco-Friendly Features
Axis Marketplace includes sustainability features such as recycling to help support environmentally conscious living within the community.
Axis Marketplace does offer recycling.
Apartment homes at Axis Marketplace include LED lighting. Smart thermostats are not currently offered.
Axis Marketplace offers bike storage for residents at no additional charge. The community does not currently offer electric vehicle charging stations, bike-share programs, or public transit incentive programs.
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